Refund Policy

Zynta Flow is operated by Epic Digital Marketing & Tech LLC, headquartered at 6751 Forum Drive, Suite 240, Orlando, FL 32821, United States. This policy explains when and how you can request a refund. Payments are processed by Stripe; refunds are credited back to the original payment method. Subscriptions bought before October 28, 2026 through Paddle.com remain under the refund terms accepted at purchase, and Paddle processes their refunds.

If you subscribe to a paid plan for the first time and you are not satisfied, you may request a full refund within 14 days of your initial payment. Email us at contato@zyntaflow.com with the email address on the account and we will issue the refund within 5–10 business days.

This applies only to your first paid subscription on Zynta Flow. If that first payment was a promotional price, the guarantee also covers the first charge at the regular price, if you ask within 14 days of that charge.

Subscription renewals (monthly or annual) are not refundable by default. You can cancel at any time from your account settings to prevent the next renewal; access continues until the end of the current paid period.

If a renewal is charged due to a clear error (for example, you cancelled before the renewal but were still charged), contact us within 30 days and we will resolve it.

Annual plans can be refunded in full within 14 days of the initial payment under the money-back guarantee in section 2. After that period, annual plans are not refundable. You can still cancel renewal at any time.

Credits purchased as one-time top-ups are non-refundable once consumed. Unused credits can be refunded within 14 days of purchase if you have not used any of them. Contact contato@zyntaflow.com to request.

The free trial (7 days, or the length shown when you signed up through a promotional link) requires a card on file, but nothing is charged during the trial, so refunds do not apply to it. If you cancel before the trial ends, you are not charged. If you keep the subscription when the trial ends, or move to a paid plan before it ends, the 14-day money-back guarantee in section 2 applies starting from your first payment.

Email contato@zyntaflow.com from the address on your account with:

• Your account email
• The order ID or transaction date (visible in the email receipt for your payment)
• A short reason (helps us improve the product)

Approved refunds are processed via Stripe and credited back to the original payment method within 5–10 business days, depending on your bank.

Please contact us before initiating a chargeback. Most issues are resolved faster directly with us. Unjustified chargebacks may result in account suspension.

We may update this policy from time to time. Material changes will be communicated via email or in-app notice. The version in effect when you made a purchase is the one that applies to that purchase.

Company: Epic Digital Marketing & Tech LLC
Address: 6751 Forum Drive, Suite 240, Orlando, FL 32821, USA
Email: contato@zyntaflow.com
Website: https://zyntaflow.com